Brand Audits help creating and sustaining Brand Equity

Posted by Meheer Thakare on Jul 15th, 2009 and filed under Brand Audits, Brand Equity, Brand Management, Consumer Feedback. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

brand-auditsCreating and efficiently managing Brand Equity has risen up on the priorities of Brand Managers at all companies belonging to various industries. A strong Brand Equity after all, opens doors for consumer loyalty and profits. Rewards of nurturing Brand Equity are evident to all brand managers. Sadly though, only a few managers are known to have the ability to stop and closely analyze the SWOT of their Brands which could help them create a strong brand equity based on insights extracted from audits. For the managers though, analyzing the entire picture while being immersed into the day-to-day operations of managing a Brand is a heavily daunting task.

Exercises that are designed to evaluate the performance of a brand closely are generally called Brand Audits. Most commonly these audits involve detailed internal description of how and through what sources is a brand being marketed and a thorough external investigation, through focus groups and other consumer research techniques that indicate exactly what the brand’s activities do to consumer perceptions.

Brand Audits prove to be extremely effective when they are periodically conducted frequently. Apart from help in building Brand Equity, they give managers a clear picture of the products and service on offer, and how they are being marketed and branded. Consumer Feedbacks, a part of Brand Audits, often uncover conflicting beliefs and attributes between the company’s perception and consumer’s expectations. They often indicate the managers the key areas to work on while building a strong brand image.

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