• A brand is relationships – how people connect to us and we connect to them
• The brand value reflects how our name is perceived
• The meaning and value of the brand are used to develop an effective marketing mix (What are we saying and to whom? And do they believe us?)
• The value of the brand may have heightened importance due to the intangible nature of a particular organization – how is the value of what we provide assessed?
• The route to establishing trust (consistency!)
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It’s a type of marketing where it seeks to increase the customer’s perceived knowledge of a product, product line and brand. So the more people recognize a product and its brand, brand management is established.